I live in Italy and in my country it's very hard to find korean skincare and makeup products, so websites like this one are the only way to get them (thank you for existing ahah!). A month ago the website shipped me a huge order that had to travel all the way through Asia and Europe. They divided the order and packed it in two different boxes due to customs regulations. The shipment was fast and the packages arrived in Italy in only a couple of days. I didn't have to pay any extra charge. Everything was packed very nicely, I received all the products and nothing was dameged (not even the packagin of the products, no scratches or paper parts bent!) The experience was very pleasant and I will definately consider purchasing from this website again!